top of page

TERMS & CONDITIONS

​

Effective Date: 01/01/2025

 

By using the services provided by Viana Brazil Spa, you agree to the following Terms and Conditions. Please read these carefully before making any bookings or using our services.

 

 

1. Booking and Appointment Policy

 

  • Appointments must be made in advance through our website or by calling the spa.

  • A valid credit card is required to secure bookings.

  • Cancellations must be made at least [24 hours] before your appointment to avoid a cancellation fee of [insert fee amount].

 

 

2. Spa Services

 

  • Services are provided based on the information you provide. It’s your responsibility to inform the spa of any medical conditions or concerns that could affect your treatment.

  • The spa reserves the right to refuse services to clients who are under the influence of drugs or alcohol, or who are disruptive or abusive.

 

 

3. Payment

 

  • Payment for services is due at the time of the appointment.

  • We accept major credit cards, cash, and any other approved payment methods.

  • Gratuity for service providers is not included in the price of services, but it is appreciated.

 

 

4. Privacy and Confidentiality

 

  • All personal information shared with the spa will be handled according to our Privacy Policy. We respect your confidentiality and will not share your personal information without your consent, except as required by law.

 

 

5. Liability

 

  • While we take every precaution to ensure your safety, Viana Brazil Spa is not liable for any injuries, allergic reactions, or other issues that may arise from the treatments provided.

  • It is your responsibility to disclose any medical conditions that could affect your treatment.

 

 

6. Behavior and Conduct

 

  • We ask that all clients treat staff and other guests with respect.

  • The spa reserves the right to refuse service or ask any disruptive or abusive clients to leave without a refund.

 

 

7. Changes to Terms and Conditions

 

  • Viana Brazil Spa reserves the right to update these Terms and Conditions at any time. Changes will be posted on our website, and the “Effective Date” will be updated accordingly.

bottom of page