SHIPPING POLICY

Order Processing:

All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

 

Shipping Methods & Delivery:

We offer standard shipping via USPS, UPS, or FedEx. Estimated delivery times range from 3-7 business days depending on your location. Expedited shipping may be available at checkout.

 

Shipping Rates:

Shipping rates are calculated at checkout based on order weight, size, and destination.

 

Order Tracking:

Once your order ships, you’ll receive a tracking number via email to monitor your delivery status.

 

Lost or Delayed Packages:

Viana Brazil Spa is not responsible for delays caused by the carrier. If your package is lost or significantly delayed, please contact us and we’ll assist you in filing a claim.

 

International Shipping:

At this time, we only ship within the United States.

 

Shipping Address:

Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.